Frequently Asked Questions

Not everyone is familiar with infrared saunas and we understand that. That's why we've started the FAQs section to help customers understand what are infrared saunas and how they work. Also, we'll be more than happy to answer any question to our best abilities.

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How do I open the back of the air ionizer to insert the scent pad?

this question was asked by Guest on Oct 2nd 2016, 02:00 pm

Answer and Comments

The back of the ionizer will have an "On" and "Off" sides which refers to "Open" and "Close". Turn the door to "On" and flip the ionizer up side down to take it out. If it doesn't come out, you can use a small flat screw driver to pull it out.

This comment was posted by Crystal Sauna Support on Oct 2nd 2016, 02:01 pm