Frequently Asked Questions

Not everyone is familiar with infrared saunas and we understand that. That's why we've started the FAQs section to help customers understand what are infrared saunas and how they work. Also, we'll be more than happy to answer any question to our best abilities.

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The electrical information calls out 220-240volt. We this still work with 208volts? Also is this just one electrical connection?

this question was asked by Jamison Miranda on Apr 14th 2017, 01:36 pm

Answer and Comments

Unfortunately the heaters will not be able to reach their full temperature if you use 208 volts. You'll need at least 220 volts in order for the sauna up heat up correctly. The sauna use one power plug (NEMA 6-30).

This comment was posted by Crystal Sauna Support on Apr 14th 2017, 02:51 pm