Not everyone is familiar with infrared saunas and we understand that. That's why we've started the FAQs section to help customers understand what are infrared saunas and how they work. Also, we'll be more than happy to answer any question to our best abilities.
this question was asked by Guest on Aug 22nd 2014, 11:54 pm
What is the wattage usage as well as the peak wattage of your respective units (particularly luxury units)?
This comment was posted by Guest on Aug 22nd 2014, 11:56 pm
Each sauna maximum wattage is listed with the products' details under the power requirements.
Once in a great while we have open box and display models sales. Currently we do not have any open box saunas available. To receive updates about special offers, please sign up for our newsletter at https://www.crystalsauna.com/signup.php
This comment was posted by Crystal Sauna Support on Aug 23rd 2014, 03:05 pm
this question was asked by Guest on Aug 22nd 2014, 10:31 pm
Yes, all our saunas include an adjustable roof vent.
This comment was posted by Crystal Sauna Support on Aug 23rd 2014, 03:13 pm
this question was asked by J on Aug 22nd 2014, 10:23 pm
The cedar and hemlock are tongue and groove panels and about 7mm to 8mm thick. The heaters emit infrared wave in the range of 6 to 14 microns. The interior will require light sanding once in a great while to remove any stains. However, using a towel on the bench will protect a bench from staining.
This comment was posted by Crystal Sauna Support on Aug 23rd 2014, 03:13 pm
this question was asked by Guest on Jul 9th 2014, 10:26 pm
The heaters are water resistant and moisture/sweat will not effect them. However, you cannot use the heaters to generate steam. The heaters have electrical wires behind them and if they are flooded, water will short the sauna's circuit and can cause damage to the main power components.
This comment was posted by Crystal Sauna Support on Jul 9th 2014, 10:43 pm
this question was asked by ramona caporuso on May 5th 2014, 06:00 am
The EMF rating could vary depending on the type of heaters, production and wiring. An easy way to find out is by purchasing an EMF meter, for example Lutron 822-A Fully Digital EMF Meter
This comment was posted by Crystal Sauna Support on May 5th 2014, 10:24 am
this question was asked by Guest on Mar 18th 2014, 07:34 am
The main power box can support 30 amps (4000 watts in 220 volts setup) so we include a NEMA 6-30 plug with our 220 volts saunas. However, the FWC400 sauna itself only needs 15 amps (20 amps recommended). If you install a NEMA 6-30 outlet, the breaker has to match it and should be a 30 amps breaker. If you want to use a 20 amps breaker, you can either replace the power cord plug or run the sauna power cord to the box directly.
This comment was posted by Crystal Sauna Support on Mar 18th 2014, 10:05 am
this question was asked by Guest on May 14th 2013, 03:05 pm
The listed price includes shipping but not tax. Since we are based in CA, we charge sales tax for orders shipped to CA.
This comment was posted by Crystal Sauna Support on May 14th 2013, 03:51 pm
this question was asked by Brian on May 14th 2013, 06:44 am
The glass door and windows in our saunas are clear. You can always use decorative films on the outside of the glass if you would like to add more privacy.
This comment was posted by Crystal Sauna Support on May 14th 2013, 10:49 am
this question was asked by Greg on Jan 6th 2013, 10:31 am
The infrared heaters require a few minutes to reach their full capacity and the pre-heating is to make the sauna feel more comfortable. Some users like to use the sauna when it reaches 105 and some like it around 125. With an infrared sauna, you should start using it before reaches the set temperature. For example, if you set the sauna to 130, you should start using it at 120.
The panels for the 1 person family can be around 50 to 60 lbs each (front panel is heavier because of the glass door). We recommend at least two people to move and install the sauna.
If you are facing the sauna, the power cord will come from the top left (toward the back) on the sauna and it's about 8' long. It can reach all the way to the ground on the right or left of the sauna on the back side. If you would like to use an extension cord, it will have to support a minimum of 15 amps for the 1-person sauna (14 AWG wires).
You can place the sauna on a runner and slide it into the area you've created. Just make sure the ground is cleared and leveled when you slide the sauna. Also, when sliding the sauna, it's recommend to push it from the bottom.
This comment was posted by Crystal Sauna Support on Jan 6th 2013, 12:59 pm
this question was asked by Guest on Nov 6th 2012, 04:11 pm
Yes, you can use an MP3 player (such as an iPod) with the sound system. The CD player includes a USB and Aux-in plugs.
Before using your MP3 player inside the sauna, please review the user manual on your iPod, iPad or any other electrical devices before using them inside the sauna. The manual should mention the operating ambient temperature. According to Apple website, the iPod operating ambient temperature is 32° to 95° F (0° to 35° C).
This comment was posted by Crystal Sauna Support on Nov 6th 2012, 04:13 pm
this question was asked by Guest on Nov 6th 2012, 04:08 pm
Yes, you can lean directly on the walls and heaters. The heaters are flexible and can bend without breaking. If the heaters feels hot, you can use the portable backrest to add some distance or use a towel.
This comment was posted by Crystal Sauna Support on Nov 6th 2012, 04:10 pm
this question was asked by Guest on Nov 3rd 2012, 11:25 am
The sauna will arrive in three boxes and require assembly. On average it takes two people about one hour to setup the sauna. You can view the complete installation step at https://www.crystalsauna.com/crystal_sauna_manual.pdf
This comment was posted by Crystal Sauna Support on Nov 3rd 2012, 11:26 am
this question was asked by Elena on May 20th 2012, 10:39 am
Infrared saunas operate at lower temperatures than traditional saunas (dry or wet) so they don't affect the hair as much. If you feel your hair is dry after using the sauna, than using a damp towel during the sauna session will help. This is a personal choice and will vary from one person to another.
This comment was posted by Crystal Sauna Support on May 20th 2012, 10:51 am
this question was asked by Guest on Apr 13th 2012, 04:07 pm
The optimal temperature for weight lose will vary depending on the user, but on an average it's between 125 to 135 for 30 to 40 minutes. Generally speaking, your body will shed water weight as you sweat, so after using the sauna a few time you would know what temperature is comfortable and allow you to sweat during the sauna session.
Using the sauna alone will only reduce the body water weight. For an effective weight loss, it should be combined with a healthy diet and exercises. To get the best benefits on the infrared sauna, it's best to start using it before it reaches the set temperature because the heaters are at full capacity during the pre-heat time. For example, if you set the sauna to 130 degrees, you should start using the sauna around 120 degrees.
This comment was posted by Crystal Sauna Support on Apr 13th 2012, 07:27 pm
this question was asked by Frank on Mar 19th 2012, 09:05 pm
We use a generaic brand speakers in our saunas. Please note, when JVC is not avaliable, we will use a similar brand (such as Philips or Pioneer).
This comment was posted by Crystal Sauna Support on Mar 20th 2012, 09:39 am
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