Frequently Asked Questions

Not everyone is familiar with infrared saunas and we understand that. That's why we've started the FAQs section to help customers understand what are infrared saunas and how they work. Also, we'll be more than happy to answer any question to our best abilities.

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What if my sauna stopped working or doesn't work?

this question was asked by Guest on Nov 4th 2010, 02:07 pm

Answer and Comments

If your sauna stopped working, please contact us right away. For online troubleshooting or to submit a ticket online, please go to our support center

This comment was posted by Crystal Sauna Support on Nov 4th 2010, 02:08 pm

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Safety Cirtification