Frequently Asked Questions

Not everyone is familiar with infrared saunas and we understand that. That's why we've started the FAQs section to help customers understand what are infrared saunas and how they work. Also, we'll be more than happy to answer any question to our best abilities.

Ask a New Question Browse Question


What is your return policy?

this question was asked by Guest on Nov 25th 2010, 10:50 pm

Answer and Comments

Please review our complete return policy here.

The customer can return the sauna within 30 days after delivery, and the customer would need to contact us for a return authorization number. The customer is required to repack and ship the sauna to our warehouse.

This comment was posted by Crystal Sauna Support on Nov 25th 2010, 10:53 pm