Frequently Asked Questions

Not everyone is familiar with infrared saunas and we understand that. That's why we've started the FAQs section to help customers understand what are infrared saunas and how they work. Also, we'll be more than happy to answer any question to our best abilities.

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How is the sauna going to be shipped? Will it fit in my front door?

this question was asked by Jeniffer on Aug 9th 2008, 11:22 pm

Answer and Comments

Our saunas are pacakaged in three boxes that can easily go through any standard household doors.

Free Delivery is a curb side delivery. The driver will lower the sauna off the truck and drop it on the curb side or the first dry area. The driver will NOT bring the sauna inside the house. At least two adults are required to move it inside.

We also offer inside placement and installation services.

This comment was posted by Crystal Sauna Support on Aug 9th 2008, 11:31 pm