Frequently Asked Questions

Not everyone is familiar with infrared saunas and we understand that. That's why we've started the FAQs section to help customers understand what are infrared saunas and how they work. Also, we'll be more than happy to answer any question to our best abilities.

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Why is a sauna warm up necessary if IR rays are produced immediately? What do the side panels weigh per piece approximately? I am 70, but in good shape. Can you add a longer power cord if required, my power oulet is on the right front corner of where the 1 person family unit would be placed. It is a dedicated 20A outlet. Would the 8 foot cord route over the top and down the right side to an outlet placed there at 16 inches from the floor or is it too short? Can the unit be placed on 1x4 or 2x4 runners or ??? and slid back into the recess I created for such a unit easily?

this question was asked by Greg on Jan 6th 2013, 10:31 am

Answer and Comments

Dear Greg,
The infrared heaters require a few minutes to reach their full capacity and the pre-heating is to make the sauna feel more comfortable. Some users like to use the sauna when it reaches 105 and some like it around 125. With an infrared sauna, you should start using it before reaches the set temperature. For example, if you set the sauna to 130, you should start using it at 120.

The panels for the 1 person family can be around 50 to 60 lbs each (front panel is heavier because of the glass door). We recommend at least two people to move and install the sauna.

If you are facing the sauna, the power cord will come from the top left (toward the back) on the sauna and it's about 8' long. It can reach all the way to the ground on the right or left of the sauna on the back side. If you would like to use an extension cord, it will have to support a minimum of 15 amps for the 1-person sauna (14 AWG wires).

You can place the sauna on a runner and slide it into the area you've created. Just make sure the ground is cleared and leveled when you slide the sauna. Also, when sliding the sauna, it's recommend to push it from the bottom.

This comment was posted by Crystal Sauna Support on Jan 6th 2013, 12:59 pm